Best for: B2B SaaS product teams who need to close the loop between customer conversations and shipped features.
B2B product teams get more customer signal than any other type of company — Gong calls, Slack threads, Jira escalations, and HubSpot deal notes, all pointing to what customers need. The problem isn't signal volume. It's synthesis. Specky ingests every customer touchpoint, connects them in a Product Graph, and generates the PRDs and tickets that close the loop automatically.
Gong, Slack, Jira, HubSpot, and interviews synthesised in one Product Graph
signals tagged by customer, segment, and ARR — so you know what's driving your biggest accounts
PRDs from the patterns in your B2B customer conversations
Trusted by B2B SaaS product teams from post-seed through enterprise.
Specky turns the volume of B2B customer signal from a liability into your biggest product advantage — by synthesising it automatically and surfacing what to build next.
Connect Gong and Specky ingests every customer call signal automatically. Sales objections, feature requests, and churn signals flow into your Product Graph and connect to the PRDs that should address them.
Tag signals by account, segment, and ARR tier. See what your biggest customers are asking for, what your fastest-churning segment is struggling with, and what's blocking expansion.
Connect HubSpot or Salesforce and Specky surfaces the product signals embedded in your deal notes, support tickets, and account health data — automatically linked to your roadmap.
Customer Slack threads contain product gold. Specky ingests your Slack signals, tags them by theme and account, and surfaces them when drafting the PRDs that address the underlying patterns.
Specky's AI surfaces signals that predict churn or expansion from your customer conversations. Build the features that retain accounts before the signal becomes a lost renewal.
Every AI-drafted PRD cites the actual customer conversations that justify it. When a PM asks 'why are we building this?', the answer is one click away — with the quotes to back it up.
Specky ingests signals from Gong, Slack, Jira, HubSpot, and interview transcripts into a Product Graph. The AI synthesises patterns across all touchpoints and drafts PRDs with citations from the actual customer conversations that justify each decision.
Yes. Signals in Specky can be tagged by customer account, segment, and tier. This lets you analyse what your largest accounts are requesting vs. what the long tail needs — and weight your roadmap accordingly.
Connect Gong to Specky and call signals (feature requests, objections, pain points) are ingested automatically. Each signal is tagged, connected to other related signals, and surfaces in the PRD authoring flow when relevant.
Yes. Specky's AI synthesises signals from customer calls, support tickets, and Slack to surface patterns that correlate with churn risk. These signals feed into the roadmap as high-priority opportunities to address before they become lost renewals.
B2B PMs have more customer signal than any other type of team. Specky makes sure none of it falls through the cracks — and turns every conversation into a product decision. Book a demo.