Terms of Service

1. Acceptance of Terms

By accessing or using Specky (“the Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you must not use the Service. We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance.

2. Eligibility

You must be at least 16 years old to use the Service. By using Specky, you represent that you meet this requirement and have the legal capacity to enter into a binding agreement.

3. Use of Service

You may use Specky solely for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal, fraudulent, or harmful purpose.
• Reverse engineer, copy, or redistribute any part of the platform.
• Attempt to gain unauthorised access to any systems or data.
• Upload content that is unlawful, defamatory, or infringes third-party rights.
• Use the Service in a way that could damage, disable, or impair it.

You are solely responsible for all content you create, upload, or share through the Service and for any consequences thereof.

4. AI-Generated Content

Specky uses artificial intelligence to assist with product management tasks. AI-generated outputs are provided for informational and productivity purposes only. You acknowledge that:

• AI outputs may be incomplete, inaccurate, or unsuitable for your specific needs.
• You are solely responsible for reviewing, validating, and acting on any AI-generated content before use.
• Specky makes no warranty that AI outputs are fit for any particular purpose.
• No AI output constitutes professional advice (legal, financial, medical, or otherwise).

5. Third-Party Integrations

The Service allows you to connect third-party platforms (e.g. Google Workspace, Slack, Jira, GitHub). Your use of those services is governed by their respective terms and privacy policies. Specky is not responsible for the availability, accuracy, or conduct of any third-party service. You connect integrations at your own risk.

6. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at legal@specky.ai if you become aware of any unauthorised use of your account. Specky is not liable for any loss or damage arising from your failure to protect your credentials.

7. Billing & Payments

Paid plans are billed through Stripe, our third-party payment processor. By subscribing to a paid plan, you agree to Stripe's Terms of Service. You authorise Specky to charge your payment method on a recurring basis for the plan you select.

• Subscriptions auto-renew at the end of each billing period unless cancelled before the renewal date.
• Cancellation takes effect at the end of the current billing period. You retain access until then.
• Refunds are not provided for partial periods, unused features, or early cancellations. If you believe you were charged in error, contact us within 14 days at billing@specky.ai and we will review at our sole discretion.
• Price changes will be communicated at least 14 days in advance. Continued use after the effective date constitutes acceptance.
• Taxes — prices shown may be exclusive of VAT or other applicable taxes, which will be added at checkout where required by law.

EU consumers have a statutory 14-day right of withdrawal from digital service contracts. However, by starting to use the Service immediately after purchase, you expressly consent to the supply beginning before the withdrawal period ends and acknowledge that your right of withdrawal is thereby waived in accordance with Art. 16(m) of the EU Consumer Rights Directive.

8. Beta Features

Some features may be labelled as “Beta”, “Early Access”, or “Experimental”. These are provided as-is without any guarantees of stability, availability, or data integrity. Beta features may be modified, suspended, or removed at any time without notice. Do not rely on beta features for critical workflows. Specky is not liable for any data loss or disruption caused by beta features.

9. Fair Use & Acceptable Use

You agree not to abuse the Service in ways that degrade the experience for other users or impose unreasonable load on our infrastructure. Prohibited activities include:

• Automated scraping, crawling, or bulk data extraction from the Service.
• Reselling, sublicensing, or providing access to the Service to third parties without authorisation.
• Using the Service to train AI models or build competing products without prior written consent.
• Circumventing rate limits, usage quotas, or access controls.

We reserve the right to throttle, suspend, or terminate accounts that violate fair use at our sole discretion.

10. AI Acceptable Use

You must not use Specky's AI features to generate, distribute, or act on content that:

• Is knowingly false, misleading, or designed to deceive end users or customers.
• Violates any applicable law, regulation, or third-party rights.
• Contains hate speech, threats, or content that promotes discrimination or violence.
• Constitutes spam, phishing, or any form of unsolicited mass communication.
• Attempts to manipulate or circumvent the AI model's safety guidelines.

Specky is not responsible for decisions made based on AI-generated outputs. You are solely responsible for reviewing and validating all AI content before acting on it or sharing it with others.

11. Free Plan & Service Changes

Specky offers a free tier as a convenience, not as an obligation. We reserve the right to:

• Modify, limit, or discontinue the free plan at any time with reasonable notice.
• Impose usage caps, storage limits, or feature restrictions on free accounts.
• Migrate free features to paid tiers at our discretion.
• Suspend or delete free accounts that have been inactive for 90 or more days, after a notification email.

We will provide at least 30 days' notice via email before discontinuing a free plan or deleting inactive free accounts.

12. Service Availability & SLA

Specky does not guarantee any specific level of uptime, availability, or performance. The Service is provided on a best-effort basis. We do not commit to a Service Level Agreement (SLA) for any plan unless explicitly set out in a separate written agreement signed by Specky.

We may perform scheduled or unscheduled maintenance at any time. We will endeavour to provide advance notice of scheduled maintenance but are not obligated to do so. Downtime, data loss, or degraded performance does not entitle you to a refund or credit unless explicitly agreed in writing.

13. Feedback & Suggestions

If you submit ideas, suggestions, feature requests, or other feedback to Specky (whether through the app, email, or any other channel), you grant Specky a perpetual, irrevocable, worldwide, royalty-free licence to use, implement, and incorporate that feedback into the Service or any other products without any obligation to compensate you or credit you. You waive any moral rights in such feedback to the fullest extent permitted by law.

14. Team & Multi-User Accounts

If you create or administer a workspace on behalf of a team or organisation (“Account Admin”), you represent that you have authority to bind that organisation to these Terms and you accept these Terms on its behalf.

• Admin responsibility — the Account Admin is solely responsible for managing member access, permissions, and ensuring all members comply with these Terms.
• Member conduct — the Account Admin is liable for all actions taken by members invited to the workspace, as if those actions were their own.
• Billing — the Account Admin is responsible for all charges incurred by the workspace, including seats added by other admins.
• Data on termination — if the Account Admin cancels or the account is terminated, all workspace data (including member content) may be deleted after the retention period described in the Privacy Policy.
• Member removal — Specky is not responsible for disputes between Account Admins and members regarding access removal or data ownership within a shared workspace.

15. Export Controls & Restricted Jurisdictions

The Service may be subject to export control laws and regulations, including those of the European Union and the United States. You represent and warrant that:

• You are not located in, and will not access the Service from, a country or territory subject to comprehensive sanctions, including but not limited to Cuba, Iran, North Korea, Russia, Belarus, Syria, and the Crimea, Donetsk, and Luhansk regions.
• You are not listed on any government-issued denied-party list (e.g. the EU Consolidated Sanctions List, the US OFAC SDN List, or the UK HMT Sanctions List).
• You will not use the Service for any purpose prohibited by applicable export control laws, including the development of weapons of mass destruction.

Specky reserves the right to terminate access for any account that violates this section, without notice and without liability.

16. Copyright & DMCA

If you believe that content on the Service infringes your copyright, please send a notice to legal@specky.ai with: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material and its location; (c) your contact details; (d) a statement of good faith belief that use is not authorised; and (e) a statement under penalty of perjury that the information is accurate and you are the rights holder or authorised to act on their behalf. We will respond to valid notices promptly.

17. Intellectual Property

All content you create within Specky remains your property. Specky and its licensors retain all rights to the platform, software, models, and infrastructure. You grant Specky a limited, non-exclusive, royalty-free licence to process, store, and transmit your content solely to provide the Service to you. This licence terminates when you delete your account or the relevant content.

18. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS WILL BE CORRECTED.

To the extent that implied warranties cannot be excluded under applicable law, they are limited in duration to the minimum period required by law.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPECKY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, goodwill, or business opportunities.
• Damages arising from your reliance on AI-generated content.
• Interruption or unavailability of the Service.
• Unauthorised access to or alteration of your data.
• Any third-party conduct or content.

IN ALL CASES, SPECKY'S TOTAL CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO SPECKY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IF YOU ARE USING THE SERVICE ON A FREE PLAN AND HAVE MADE NO PAYMENTS, SPECKY'S TOTAL LIABILITY TO YOU SHALL BE €0.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such cases, liability is limited to the fullest extent permitted by applicable law.

20. Indemnification

You agree to indemnify, defend, and hold harmless Specky and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

21. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for violations of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately. Sections 13–23 survive termination.

22. Governing Law & Disputes

These Terms are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the competent courts of the jurisdiction in which Specky operates.

If you are a consumer based in the EU, you may also use the EU Online Dispute Resolution platform. Nothing in these Terms affects your statutory rights as a consumer under applicable EU or national law.

23. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force. Our failure to enforce any right or provision does not constitute a waiver. These Terms constitute the entire agreement between you and Specky regarding the Service and supersede any prior agreements.

24. Contact

For any questions regarding these Terms, contact us at legal@specky.ai.