Specky

Terms of Service

Last updated: April 28, 2026

These Terms govern your use of the Specky software-as-a-service product. Mandatory consumer-protection law of the country in which a consumer has their habitual residence applies in addition to these Terms and prevails to the extent any clause below would deprive the consumer of that protection (Art. 6 Rome I Regulation, Reg. (EC) 593/2008).

1. Provider

The Service is provided by influence solutions fm GmbH, registered with the Handelsgericht Wien under Firmenbuchnummer FN 675374y, having its registered office at Gemeindeaugasse 22/2, 1220 Vienna, Austria (“Specky”, “we”, “us”). Statutory disclosures are set out in our Imprint. Contact: customer-support@specky.space.

2. Acceptance & Conclusion of Contract

By creating an account or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Service. The contract between you and Specky is concluded when we confirm your registration or your paid subscription order, in accordance with §§ 9, 10 FAGG (Distance and Off-Premises Contracts Act).

3. Eligibility

You must be at least 16 years old and have the legal capacity to enter into a binding contract. If you accept these Terms on behalf of an organisation, you warrant that you have authority to bind that organisation.

4. Use of the Service

You may use the Service for lawful purposes and in accordance with these Terms. You may not:

  • use the Service for any illegal, fraudulent or harmful purpose;
  • reverse-engineer, decompile or copy the Service, except to the limited extent permitted by mandatory law (e.g. § 40e UrhG);
  • circumvent rate limits, usage quotas or access controls;
  • upload content that is unlawful, defamatory, infringes third-party rights or contains malware;
  • use the Service to send unsolicited communications (spam) or to harvest personal data unlawfully;
  • resell, sublicense or provide access to third parties without our prior written consent;
  • use the Service to train AI models or build a competing product without our prior written consent.

You are responsible for the content you upload and for ensuring you have the right to do so. We may, but are not obliged to, review user content. Where we have actual knowledge of manifestly illegal content (Art. 6 Digital Services Act, Reg. (EU) 2022/2065) we will act expeditiously to remove or disable access to it.

5. Account Security

You are responsible for keeping your credentials confidential and for all activity under your account. Notify us at customer-support@specky.space promptly upon learning of any unauthorised use. We are not liable for losses caused solely by your failure to protect your credentials, save for our liability for personal injury, intent or gross negligence (see Section 18).

6. AI Features & AI Transparency

The Service uses AI to assist with product-management tasks. As required by Article 50 of the EU AI Act (Reg. (EU) 2024/1689), we make clear in the user interface when you are interacting with an AI system and where output has been AI-generated. You acknowledge that:

  • AI outputs may be inaccurate, incomplete or unsuitable; you are responsible for reviewing them before use;
  • AI outputs do not constitute professional (legal, financial, medical or other regulated) advice;
  • we do not use your workspace content to train AI models, and our model providers (in particular Google) are contractually prohibited from doing so on our prompt traffic.

You must not use AI features to generate or distribute content that is unlawful, deceptive, or designed to manipulate others; that contains hate speech, threats or sexual content involving minors; that constitutes spam or phishing; or that attempts to circumvent the model's safety controls.

7. Third-Party Integrations

The Service can connect to third-party platforms (e.g. Google Workspace, Slack, Jira, GitHub). Use of those platforms is governed by their respective terms and privacy policies. We are not responsible for their availability, accuracy or conduct. You authorise such integrations at your own risk and may revoke them at any time from the Integrations panel.

8. Plans, Fees & Payment

  • Subscriptions are billed in advance for the chosen interval (monthly or annual) and renew automatically unless cancelled before renewal. We will send a renewal reminder no later than 14 days before each automatic renewal where required by law.
  • Payment is processed by Stripe Payments Europe Ltd. as our payment service provider. By subscribing you agree to Stripe's terms.
  • Cancellation takes effect at the end of the current billing period; you retain access until then. Cancellation is possible at any time from workspace settings, without giving reasons.
  • Refunds outside the statutory withdrawal right (Section 9) and outside the limited cases of material non-conformity under Directive (EU) 2019/770 (implemented in §§ 8 ff. VGG) are at our discretion.
  • Price changes will be communicated in text form at least 30 days in advance. If you do not agree to a price increase, you may terminate the contract with effect from the date the increase would take effect.
  • Taxes — prices are exclusive of VAT unless stated otherwise; VAT is added at checkout where applicable. For business customers within the EU we apply the reverse-charge mechanism upon provision of a valid VAT identification number.
  • Late payment — for entrepreneurs (Unternehmer) within the meaning of § 1 UGB, statutory default interest under § 456 UGB applies. Consumers are subject to statutory default interest at 4 % p.a. (§ 1000 ABGB).

9. Right of Withdrawal for Consumers (FAGG)

If you are a consumer within the meaning of § 1 KSchG and have concluded the contract via the website, you have the right to withdraw from the contract within 14 days without giving any reason (§ 11 FAGG). The withdrawal period expires 14 days after the day of conclusion of the contract.

To exercise the right of withdrawal you must inform us, influence solutions fm GmbH, Gemeindeaugasse 22/2, 1220 Vienna, Austria, customer-support@specky.space, by means of a clear statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the deadline it is sufficient to send the communication before the period expires.

Model withdrawal form

To: influence solutions fm GmbH, Gemeindeaugasse 22/2, 1220 Vienna, Austria, customer-support@specky.space I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: — Ordered on (*) / received on (*): — Name of consumer(s): — Address of consumer(s): — Signature of consumer(s) (only if this form is notified on paper): — Date: (*) Delete as appropriate.

Consequences of withdrawal: we will reimburse all payments received from you, without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw, using the same means of payment as you used unless you have expressly agreed otherwise.

Early performance & loss of withdrawal right (§ 18(1)(11) FAGG). If you request that we begin to perform the Service before the end of the 14-day withdrawal period, you must do so by an express request made through the order flow (a tick-box, not implicit). In that case, where the Service has been fully performed before the end of the period and performance began with your prior express consent and your acknowledgement that you would lose the right of withdrawal once the contract has been fully performed, your right of withdrawal lapses. For ongoing subscriptions you remain entitled to withdraw within the 14-day period and we will, in that case, charge only a pro-rata amount for the Service actually used (§ 16 FAGG).

10. Statutory Warranty & Conformity

For consumers, statutory warranty rights under §§ 922 ff. ABGB and the Austrian Act on Warranties for Digital Performance (Verbrauchergewährleistungsgesetz, VGG, transposing Directive (EU) 2019/770) apply and are not modified by these Terms. The two-year warranty period (§ 10 VGG) and the obligation to provide updates necessary to maintain conformity (§ 7 VGG) apply.

For business customers (Unternehmer) the warranty period is one year and statutory warranty for slight negligence is limited to repair or replacement; § 377 UGB (duty to inspect and notify) applies.

11. Beta and Experimental Features

Features expressly marked “Beta”, “Early Access”, or “Experimental” are provided as a free addition to the contracted Service. They may be modified, suspended or removed at any time. We disclaim warranty and liability for such features to the maximum extent permitted by law; consumers' mandatory rights, in particular for personal injury and intent / gross negligence, are not affected (see Section 18).

12. Service Availability

We aim for high availability but do not commit to a specific uptime target unless agreed in a separate written service level agreement. Maintenance is normally scheduled with advance notice, but emergency maintenance may be performed without notice. Material non-conformity gives consumers the rights described in Section 10.

13. Trial Period & Service Changes

Free trials are offered as a courtesy. We may modify, limit or end the trial programme at any time on reasonable notice. Trial accounts inactive for 90 days may be deleted after written notice with at least 30 days' lead time. Trials do not give rise to any contractual claim to the continued availability of the trial features.

14. Feedback

If you choose to provide feedback, suggestions or feature requests, you grant Specky a non-exclusive, worldwide, perpetual, royalty-free licence to use them to improve the Service. This does not include any rights to your confidential information or to your workspace content.

15. Workspaces & Multi-User Accounts

If you administer a workspace on behalf of an organisation (“Account Admin”), you confirm you are authorised to bind it. The Account Admin is responsible for managing member access and for charges incurred. Specky is not party to disputes between Account Admins and members regarding access or data ownership; we will follow lawful instructions of the workspace owner.

16. Export Controls & Sanctions

You confirm that you are not located in a jurisdiction subject to a comprehensive EU or US embargo (currently including Belarus, Cuba, Iran, North Korea, Russia, Syria and the non-government-controlled regions of Crimea, Donetsk and Luhansk) and that you are not listed on any EU, US OFAC, UK HMT or Austrian sanctions list. You will not use the Service in violation of applicable export-control laws (including Reg. (EU) 2021/821) or for prohibited end-uses (e.g. development of weapons of mass destruction).

17. Intellectual Property & Notices of Infringement

Content you create within Specky remains your property. You grant us a limited, non-exclusive, royalty-free licence to host, process, store and transmit it solely to provide the Service to you; this licence ends when the relevant content is deleted. The Service itself, our software, models, trademarks and infrastructure remain owned by us or our licensors.

If you believe content on the Service infringes your rights, please send a notice pursuant to § 16 ECG (and, for US-rooted material, the DMCA) to customer-support@specky.space including: identification of the protected work, the location of the allegedly infringing material, your contact details, and a statement that you act in good faith and are authorised to do so. We will act expeditiously upon valid notices.

18. Liability

Consumers. We are liable without limitation for damages arising from personal injury, from intent and from gross negligence. For damages caused by slight negligence we are liable only for breach of a material contractual obligation (an obligation the fulfilment of which is essential for the proper performance of the contract and on which you regularly rely), and our liability in that case is limited to the damage typically foreseeable at the time of contract conclusion. Liability under the Austrian Product Liability Act (Produkthaftungsgesetz, PHG) is unaffected.

Entrepreneurs (B2B). To the maximum extent permitted by law, our aggregate liability towards entrepreneurs in any 12-month period is limited to the fees paid by you to Specky in the preceding 12 months. We are not liable for indirect or consequential losses, loss of profit, data, goodwill or business opportunity, save for damages caused by intent or gross negligence. For trial users without payments, our aggregate liability is capped at €500.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer-protection law of the consumer's habitual residence.

19. Indemnity (B2B only)

If you are an entrepreneur, you agree to indemnify and hold us harmless from third-party claims arising from your unlawful use of the Service or your breach of Section 4 (Use of the Service), Section 6 (AI Acceptable Use) or Section 17 (Intellectual Property), except to the extent such claims are caused by our intent or gross negligence. This Section does not apply to consumers.

20. Termination & Suspension

Either party may terminate the contract for cause at any time. We may suspend or terminate your access for material breach of these Terms (in particular Section 4, 6 or 16), unpaid fees after a reminder, or where required by law. Where possible we will give reasonable prior notice; in cases of serious or repeated breach, ongoing security risk or legal obligation we may act immediately.

You may terminate at any time for any reason from workspace settings; cancellation takes effect at the end of the current billing period. Sections 14, 17, 18, 19 and 22 survive termination.

21. Changes to these Terms

We may update these Terms to reflect changes in law, the Service or our business. Material changes will be notified to you in text form (in-app or by email) at least 30 days before they take effect. If you object to a change, you may terminate the contract before the change takes effect; absent objection within 30 days the changes are deemed accepted. We will draw your attention to this consequence in the notification.

22. Governing Law & Jurisdiction

These Terms are governed by Austrian substantive law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-laws rules. Where the customer is a consumer with habitual residence in another EEA Member State, mandatory consumer-protection law of that Member State remains applicable to the extent it offers higher protection (Art. 6(2) Rome I).

Consumers may bring proceedings against us in the courts of their place of domicile or before the courts at our registered seat (Art. 18 Brussels I bis Regulation (EU) 1215/2012). We may bring proceedings against a consumer only in the courts of the Member State in which the consumer is domiciled.

For entrepreneurs (Unternehmer), the courts competent for the registered seat of Specky in Vienna, Austria, have exclusive jurisdiction.

Note on online dispute resolution: the European Commission's online dispute-resolution platform was discontinued on 20 July 2025 (Regulation (EU) 2024/3228). Consumers may instead contact the Internet Ombudsstelle (ombudsstelle.at) or the Austrian arbitration body for consumer disputes (verbraucherschlichtung.at). Specky is not obliged to and does not commit to participate in voluntary alternative dispute resolution proceedings.

23. Miscellaneous

If any provision of these Terms is or becomes invalid, the remaining provisions remain in force. The invalid provision is replaced by the valid provision that comes closest to its economic purpose; for consumers, however, the statutory rule replaces the invalid clause (no contract reformation to the consumer's detriment, in line with ECJ case-law on Directive 93/13/EEC). Failure to enforce a right does not constitute a waiver of that right. These Terms, together with the Privacy Policy and any order form, constitute the entire agreement between us regarding the Service.

24. Contact

For any questions about these Terms, contact us at customer-support@specky.space.

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