Connect Chatarmin to Specky.
Bring inbound WhatsApp messages from Chatarmin into Specky as customer feedback.
Signal in
Activity
Context
Linked
Next move
Citable
What Chatarmin does
The tool, in plain language.
Chatarmin runs WhatsApp conversations for commerce and support teams, including inbound customer replies and message context.
Why connect it to Specky?
Keep the useful context attached.
Connect Chatarmin to bring what customers say in WhatsApp into the product evidence loop without treating broadcasts or contact lists as feedback.
- Inbound WhatsApp feedback
- Support and checkout issues
- Customer language outside the help desk
The job this connection does
Why would a product team connect Chatarmin?
Turn new activity from Chatarmin into searchable product evidence while it is still fresh.
Chatarmin pushes to Specky in real time
Chatarmin sends new activity to Specky as it happens. There is no backfill: anything from before you connect it stays in Chatarmin. Set up the webhook first, then let the conversations you care about happen.
Know what this connection is for.
A useful integration is clear about its boundary: what Specky can receive, what it returns to your product workflow, and what it deliberately does not do.
You provide
- Inbound WhatsApp messages delivered by a configured webhook
- The sender identity needed to group a customer’s messages
- A signing secret so untrusted deliveries are rejected
Specky gives back
- Customer messages as feedback and feature-request signals
- Campaign and broadcast copy excluded from synthesis
- A traceable signal in the same graph as calls, tickets, and analytics
A real example
A customer replies that checkout fails on mobile. Specky keeps the inbound message, groups it with related complaints, and leaves Chatarmin as the place for the reply.
Questions you can ask in plain English
These are the kinds of questions this connection helps answer. Specky keeps the source attached so the answer can be checked, not just trusted.
Connecting Chatarmin
Here’s the quick version. The setup guide walks through every field and screen.
- 1
In Chatarmin, open Settings and copy your API Key
- 2
Paste it above
- 3
Chatarmin → Settings → Webhooks
- 4
Add the webhook URL shown on the Chatarmin card in Settings → Integrations
- 5
Subscribe to message/updated
Before you connect
API KeyRequired
Chatarmin → Settings → API Key.
Catch the Chatarmin conversation while it is fresh
Ask about Chatarmin in plain English instead of digging through another tab
See recurring themes alongside signals from the rest of your stack
Carry the useful quote or record straight into a PRD or decision
Keep the original source attached so someone else can check it
Before you connect it
How does Specky use my Chatarmin data?
It becomes part of your Product Graph, where you can search it alongside related feedback from the rest of your stack. The source stays attached, and your workspace data is not used to train AI models.
Will Specky import my existing Chatarmin history?
No — and this is worth knowing before you start. Chatarmin doesn't offer an API that lets Specky ask what happened in the past, so data only arrives from the moment you finish connecting it. Set it up before the conversations you want captured, not after.
What do I need before I connect Chatarmin?
You will need API Key from your own Chatarmin account. The setup guide walks you through each one.
How long will this take?
Usually a few minutes. You create a credential in Chatarmin, paste it into Specky, and you are connected, plus one step to point Chatarmin's webhook at Specky. Step-by-step instructions are in the setup guide.
Can I disconnect Chatarmin later?
Yes — go to Settings → Integrations whenever you want. Disconnecting removes the connection and the data it brought in.
Can I use Chatarmin on my plan?
Every plan can connect integrations. Your plan sets how many can be active at once, and a few providers are limited to Scale. Settings → Usage shows where you stand.
Bring Chatarmin into your product graph
Connect it in a few minutes, then let Specky do the reading.