Connect Intercom to Specky
Connect customer conversations, contacts, and help center articles.
Specky pulls from Intercom on a schedule
Once connected, Specky keeps itself up to date with Intercom in the background — refreshing when you open your workspace, or on demand whenever you want it now rather than later.
Connecting Intercom
The short version. The setup guide has the full walkthrough, with every field and screen named.
- 1
Go to Settings → Developers → Your apps in the Intercom dashboard
- 2
Create a new app or select an existing one
- 3
Go to the Authentication tab
- 4
Copy the Access Token
What you'll need
Access TokenRequired
Your Intercom API access token from Settings → Developers → Your apps.
Turn Intercom into product evidence
Everything from Intercom becomes searchable evidence, not another inbox
Recurring themes surface on their own instead of waiting to be noticed
PRDs and decisions cite the actual customer, with a link back to the source
Ask the AI chat what customers say about a feature and get an answer grounded in Intercom
Before you connect it
What does Specky do with my Intercom data?
It becomes part of your product graph: searchable, clustered with related feedback from your other tools, and quotable in PRDs and decisions. It is never used to train AI models, and it stays in your workspace.
Will Specky import my existing Intercom history?
Yes. The first sync brings in recent history so you have something to work with straight away, and Specky keeps up with new activity after that.
What do I need to connect Intercom?
Access Token — all of it from your own Intercom account. The full walkthrough is in the setup guide.
How long does it take to set up?
A few minutes. You create a credential in Intercom, paste it into Specky, and you're connected. Step-by-step instructions are in the setup guide.
Can I disconnect Intercom later?
Yes, from Settings → Integrations, at any time. Disconnecting removes the connection and the data it brought in.
Do I need to be on a paid plan?
Every plan can connect integrations; the number you can run at once depends on your plan, and a few providers are limited to Scale. Settings → Usage shows where you stand.
Bring Intercom into your product graph
Connect it in a few minutes, then let Specky do the reading.