Connect Gainsight to Specky
Connect customer success, NPS, and health scores.
Specky pulls from Gainsight on a schedule
Once connected, Specky keeps itself up to date with Gainsight in the background — refreshing when you open your workspace, or on demand whenever you want it now rather than later.
Connecting Gainsight
The short version. The setup guide has the full walkthrough, with every field and screen named.
- 1
Go to Administration → Connectors → API
- 2
Generate an API key with read access
- 3
Copy your subdomain and key above
What you'll need
SubdomainRequired
Your Gainsight subdomain (e.g. 'yourcompany' from yourcompany.gainsightcloud.com).
API KeyRequired
Gainsight → Administration → Connectors → API → Generate API Key.
Turn Gainsight into product evidence
Everything from Gainsight becomes searchable evidence, not another inbox
Recurring themes surface on their own instead of waiting to be noticed
PRDs and decisions cite the actual customer, with a link back to the source
Ask the AI chat what customers say about a feature and get an answer grounded in Gainsight
Before you connect it
What does Specky do with my Gainsight data?
It becomes part of your product graph: searchable, clustered with related feedback from your other tools, and quotable in PRDs and decisions. It is never used to train AI models, and it stays in your workspace.
Will Specky import my existing Gainsight history?
Yes. The first sync brings in recent history so you have something to work with straight away, and Specky keeps up with new activity after that.
What do I need to connect Gainsight?
Subdomain, API Key — all of it from your own Gainsight account. The full walkthrough is in the setup guide.
How long does it take to set up?
A few minutes. You create a credential in Gainsight, paste it into Specky, and you're connected. Step-by-step instructions are in the setup guide.
Can I disconnect Gainsight later?
Yes, from Settings → Integrations, at any time. Disconnecting removes the connection and the data it brought in.
Do I need to be on a paid plan?
Every plan can connect integrations; the number you can run at once depends on your plan, and a few providers are limited to Scale. Settings → Usage shows where you stand.
Bring Gainsight into your product graph
Connect it in a few minutes, then let Specky do the reading.