Start with one real question and leave with a next step.
Start with the question in front of you, then use the guide to make the next decision easier.
Try saying
“I am trying to make this decision. What should I look at first?”
Start with context
Bring the smallest useful example.
Look for the signal
Separate what is known from what is assumed.
Take one step
Choose an action you can review.
Gainsight Integration
What this connection is for
Bring customer-success health, NPS, and account context into prioritisation.
How your data reaches Specky
Specky pulls from Gainsight on a schedule. A sync runs when you open your workspace if the data is stale, and you can also start one by hand from the integration card.
Before you start
- Subdomain (Required) — Your Gainsight subdomain (e.g. 'yourcompany' from yourcompany.gainsightcloud.com).
- API Key (Required) — Gainsight → Administration → Connectors → API → Generate API Key.
Setup
Open Settings → Integrations, find Gainsight, and click Connect. The form will tell you what to paste and where to find it.
- Go to Administration → Connectors → API
- Generate an API key with read access
- Copy your subdomain and key above
After connecting
New Gainsight items appear in Discovery alongside your other sources. You can search them, ask questions about them, and cite them in product work without opening another tab.
Disconnecting Gainsight removes the connection and the signals it brought in.
Troubleshooting
- Connected, but nothing appears. Open the Gainsight card and run a sync by hand. If it errors, the card shows the reason.
- "Upgrade to connect". Your plan caps how many integrations you can connect at once, and a few providers are Scale-only. Settings → Usage shows where you stand.
- Credentials stopped working. Tokens expire and get revoked. Reconnect with a fresh one — your existing signals are kept.
See the Gainsight integration page for what it's for and the questions people usually ask first, or the Integrations Overview for how integrations work in general.
Ready to apply this?
Start with your own product and keep the first read grounded. You'll create an account before the guided result so it can be saved to your workspace.