Insights Dashboard is most useful when it helps you make one real decision.
Start with the customer’s words, find the repeated pattern, then decide what deserves attention.
Try saying
“Find the repeated problem in these signals and show me the quotes that support it.”
Bring the signal
Connect a source or paste a sample.
Find the pattern
Group the words people keep repeating.
Make it useful
Turn the pattern into a question or opportunity.
Insights Dashboard
What this is for
Understand what is changing across customer signals without reading every message, call, and ticket.
When this helps
- Trend detection depends on manual spreadsheet work.
- Teams see individual requests but miss the pattern.
- Insights are not connected to a decision or next action.
How it works
The dashboard synthesizes connected signals, groups related evidence, and ranks themes by recency, volume, sentiment, and relevance. Each insight should lead to a question, decision, experiment, or spec.
Before you start
- Indexed signals from connected integrations or uploaded research.
- A time range, feature area, or product question.
- Optional filters for source, sentiment, or signal type.
What you should see
- Themes with supporting evidence.
- Trend direction and signal volume.
- Recommended follow-up actions linked to product work.
Try it now
- Open Insights and choose the time period or product area.
- Open the strongest theme and read the underlying quotes, calls, or tickets.
- Ask AI Chat to explain the pattern or challenge the conclusion.
- Create a decision, opportunity, experiment, or PRD from the insight instead of leaving it as a dashboard observation.
A real example
The dashboard shows a rising cluster of “too many setup steps” complaints. You inspect the original quotes, compare the trend with activation data, and create an experiment to remove one step.
Your next move
Use Signal Classification to filter noisy themes and Opportunity Tree to structure them.
Ready to apply this?
Start with your own product and keep the first read grounded. You can create an account after you see the result.