Situation

Your PostHog is full of session recordings that nobody has time to watch. Bugs are getting reported by support weeks after users first hit them. You want the AI to do the watching and surface what matters.

What you need

A PostHog account with session recordings enabled

Your PostHog project API key

5 minutes to connect

Steps

1. Connect PostHog

Go to Settings → Integrations → PostHog. Enter your:

Project API key (Settings → Project → Personal API Keys in PostHog)

Project ID (from your PostHog URL: /project/XXXXX/)

Region (US or EU)

Specky requests read-only access to: session recordings, events, persons, and cohorts.

2. Initial sync

The first sync takes 10–30 minutes depending on how many recordings you have. Specky downloads session metadata and queues recordings for AI review. You'll see a progress indicator in Settings.

3. Review your first session issues report

Open Discovery → Session Intelligence. You'll see:

Clustered issues — groups of sessions with the same friction pattern

Instance count — how many sessions show this pattern

Affected users — the list of users who hit it, with their email addresses

Severity — High / Medium / Low based on instance count and rage-click intensity

AI summary — a plain-English description of what's broken and where in the flow

4. Mark issues fixed and notify users

When your engineering team fixes an issue:

Find the issue in Session Intelligence

Click Mark fixed

Choose whether to send the automated email: *"Hey [name], the [issue] you hit is now fixed."*

Specky sends personalised emails to every affected user. No manual outreach list required.

5. Link to opportunities

From any session issue, click Create Opportunity to log it in your Product Graph. If the same issue has been mentioned in Slack or Gong calls, Specky automatically cross-references it.

Output

Clustered bug reports with instance counts (instead of watching 200 individual recordings)

A list of every affected user per bug

Automated close-the-loop emails when bugs are fixed

Bugs linked to your Product Graph for strategic context

Variations

Sentry instead of PostHog? Same flow — connect via Settings → Integrations → Sentry. Specky reads error events and source maps.

Pendo? Connect via the Pendo API key. Specky reads friction signals and feature adoption data.

Don't have session recordings? Even without recordings, Specky can read PostHog events and surface drop-off patterns from your funnel data.