Start with one real question and leave with a next step.
Start with the question in front of you, then use the guide to make the next decision easier.
Try saying
“I am trying to make this decision. What should I look at first?”
Start with context
Bring the smallest useful example.
Look for the signal
Separate what is known from what is assumed.
Take one step
Choose an action you can review.
Telegram Integration
What this connection is for
Bring feedback from a Telegram group or channel in, and let people message your bot directly.
How your data reaches Specky
Specky cannot ask Telegram for older activity, so it listens for a webhook instead. New events arrive **only by webhook** — when Telegram sends them.
That means there is no backfill and no Sync button: anything from before the webhook was set up cannot be recovered. Set it up first, then let the conversations you care about happen.
Before you start
- Bot Token (Required) — Token for a bot created via @BotFather.
- Chat ID (Required) — The group/channel chat ID to post updates to. DM @userinfobot in the group to find it.
Setup
Open Settings → Integrations, find Telegram, and click Connect. The form will tell you what to paste and where to find it.
How to create a Bot
- Open Telegram, message @BotFather
- Send
/newbotand follow the prompts to name your bot - Copy the token BotFather gives you (looks like
123456789:AA...) - Add the bot to your community group or channel (as an admin if you want it to read all messages, not just mentions)
Finding your Chat ID
- Add @userinfobot to the same group briefly, or forward a message from the group to it
- It will reply with the numeric Chat ID (negative for groups/channels)
What Specky does with your bot
- Registers a webhook so messages sent in the group are ingested as feedback signals in real time (no manual sync needed)
- Anyone who messages the bot directly gets a reply —
/booksends your booking link, anything else is logged as feedback with a thank-you - Can post stakeholder updates and digests back into the connected chat
Data synced
| Data | Used for |
|---|---|
| Messages sent in the connected chat | Community feedback, bug reports, feature requests |
| Direct messages to the bot | Ad-hoc customer feedback and booking requests |
After connecting
New Telegram items appear in Discovery alongside your other sources. You can search them, ask questions about them, and cite them in product work without opening another tab.
Disconnecting Telegram removes the connection and the signals it brought in.
Troubleshooting
- Connected, but nothing appears. Check the webhook on the Telegram side: that it points at the URL in the setup steps above, and that it's subscribed to the right events. Nothing reaches Specky without it.
- "Upgrade to connect". Your plan caps how many integrations you can connect at once, and a few providers are Scale-only. Settings → Usage shows where you stand.
- Credentials stopped working. Tokens expire and get revoked. Reconnect with a fresh one — your existing signals are kept.
See the Telegram integration page for what it's for and the questions people usually ask first, or the Integrations Overview for how integrations work in general.
Ready to apply this?
Start with your own product and keep the first read grounded. You'll create an account before the guided result so it can be saved to your workspace.