Start with one real question and leave with a next step.
Start with the question in front of you, then use the guide to make the next decision easier.
Try saying
“I am trying to make this decision. What should I look at first?”
Start with context
Bring the smallest useful example.
Look for the signal
Separate what is known from what is assumed.
Take one step
Choose an action you can review.
Pendo Integration
What this connection is for
Bring feedback, NPS, and friction signals from Pendo alongside the rest of your product evidence.
How your data reaches Specky
Specky pulls from Pendo on a schedule. A sync runs when you open your workspace if the data is stale, and you can also start one by hand from the integration card.
Before you start
- Integration Key (Required) — Pendo integration key (Settings → Integrations → Integration Keys).
- Pendo Host (Optional) — US (default), EU (app.eu.pendo.io), US1, JP, or AU.
Setup
Open Settings → Integrations, find Pendo, and click Connect. The form will tell you what to paste and where to find it.
How to create an Integration Key
- Log in to Pendo as an admin
- Go to Settings → Integrations → Integration Keys
- Click "Add Integration Key", name it
specky-integration - Read-only is fine (leave "Allow Write Access" unchecked)
- Copy the generated key (it is shown only once)
Region hosts
- US:
https://app.pendo.io(default) - EU:
https://app.eu.pendo.io - US1:
https://us1.app.pendo.io - JP:
https://app.jpn.pendo.io - AU:
https://app.au.pendo.io
What Specky pulls
| Data | Used for |
|---|---|
| Feedback submissions | Feature requests, complaints, and requests-for-fixes |
| NPS responses | Verbatim user sentiment by score bucket |
| Page analytics | Drop-off patterns, dead pages, broken flows |
| Guide completion rates | Onboarding friction and abandonment hotspots |
What is not available
Pendo's session replay clips are only viewable in the Pendo UI — there is no public API to pull raw replays. Specky derives friction intelligence from Pendo's aggregated analytics + feedback instead, and AI analyzes them the same way it does PostHog sessions and Sentry errors.
After connecting
New Pendo items appear in Discovery alongside your other sources. You can search them, ask questions about them, and cite them in product work without opening another tab.
Disconnecting Pendo removes the connection and the signals it brought in.
Troubleshooting
- Connected, but nothing appears. Open the Pendo card and run a sync by hand. If it errors, the card shows the reason.
- "Upgrade to connect". Your plan caps how many integrations you can connect at once, and a few providers are Scale-only. Settings → Usage shows where you stand.
- Credentials stopped working. Tokens expire and get revoked. Reconnect with a fresh one — your existing signals are kept.
See the Pendo integration page for what it's for and the questions people usually ask first, or the Integrations Overview for how integrations work in general.
Ready to apply this?
Start with your own product and keep the first read grounded. You'll create an account before the guided result so it can be saved to your workspace.