Start with one real question and leave with a next step.
Start with the question in front of you, then use the guide to make the next decision easier.
Try saying
“I am trying to make this decision. What should I look at first?”
Start with context
Bring the smallest useful example.
Look for the signal
Separate what is known from what is assumed.
Take one step
Choose an action you can review.
JustCall Integration
What this connection is for
Bring call transcripts, summaries, sentiment, and AI insights into the same product record.
How your data reaches Specky
Specky pulls from JustCall on a schedule. A sync runs when you open your workspace if the data is stale, and you can also start one by hand from the integration card.
Before you start
- API Key (Required) — From JustCall → APIs and Webhooks.
- API Secret (Required) — The secret paired with the API key. It is encrypted and never shown after connecting.
Setup
Open Settings → Integrations, find JustCall, and click Connect. The form will tell you what to paste and where to find it.
Create API credentials
- Sign in to JustCall and open Profile → APIs and Webhooks.
- Copy the API Key and API Secret.
- In Specky, open Settings → Integrations → JustCall and paste both values.
Data synced
| Data | Used for |
|---|---|
| Call metadata and direction | Customer and sales context |
| Call recordings and voicemail transcription | Voice-of-customer evidence |
| Call summaries, sentiment, moments, and AI insights | Research synthesis and prioritization |
JustCall's API exposes recent call history and AI analysis. Specky imports it as product evidence; it does not place or modify calls.
After connecting
New JustCall items appear in Discovery alongside your other sources. You can search them, ask questions about them, and cite them in product work without opening another tab.
Disconnecting JustCall removes the connection and the signals it brought in.
Troubleshooting
- Connected, but nothing appears. Open the JustCall card and run a sync by hand. If it errors, the card shows the reason.
- "Upgrade to connect". Your plan caps how many integrations you can connect at once, and a few providers are Scale-only. Settings → Usage shows where you stand.
- Credentials stopped working. Tokens expire and get revoked. Reconnect with a fresh one — your existing signals are kept.
See the JustCall integration page for what it's for and the questions people usually ask first, or the Integrations Overview for how integrations work in general.
Ready to apply this?
Start with your own product and keep the first read grounded. You'll create an account before the guided result so it can be saved to your workspace.