Microsoft Teams Integration

What it does

Import channel messages and threads as customer/product signals.

How your data reaches Specky

Specky pulls from Microsoft Teams on a schedule. A sync runs when you open your workspace if the data has gone stale, and you can trigger one by hand from the integration card at any time.

Setup

Go to Settings → Integrations, find Microsoft Teams, and click Connect — you'll be sent to Microsoft Teams to authorize, and Specky never sees your password. The manual token route below also works if you'd rather not use OAuth.

Click Connect to authorize Specky via Microsoft OAuth — no token to paste.

Data synced

Messages and threads from channels you have access to

After connecting

Everything Specky pulls in from Microsoft Teams shows up in Discovery alongside your other sources, and feeds synthesis, clustering, and the AI chat's answers about your product. You don't have to do anything with it directly — it's there so the rest of Specky has something to reason over.

Disconnecting Microsoft Teams removes both the connection and the signals it brought in.

Troubleshooting

Connected, but nothing appears. Open the Microsoft Teams card and run a sync by hand. If it errors, the card shows the reason.

"Upgrade to connect". Your plan caps how many integrations you can connect at once, and a few providers are Scale-only. Settings → Usage shows where you stand.

Credentials stopped working. Tokens expire and get revoked. Reconnect with a fresh one — your existing signals are kept.

See the Microsoft Teams integration page for what it's for and the questions people usually ask first, or the Integrations Overview for how integrations work in general.